Privacy Policy

Last Updated: 11.09.2026

1. Introduction

Jaivik Bazaar (“we”, “us”, “our”) provides a platform that lets users order fresh fruits and vegetables from local partners and have them delivered.

This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile app, and related services (together, the “Service”).

By using Jaivik Bazaar, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Service, and information from third parties.

2.1 Information You Provide

We may collect the following information when you:

• Create an account or sign in

  • Name

  • Email address

  • Phone number

  • Password or authentication data (or data from third‑party sign‑in, if used)

• Place an order

  • Delivery address (including house/flat number, street, city, PIN code)

  • Contact details for delivery

  • Order details (items ordered, quantities, prices, delivery instructions)

• Contact us or request support

  • Name and contact details

  • Details of your request or message

  • Any other information you choose to provide

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

• Device and usage information

  • Device type, operating system, browser type

  • IP address

  • App version

  • Log data (pages viewed, features used, date and time of access)

• Location data

  • Approximate or precise location (depending on your device settings and permissions) to help find nearby partners and deliver your orders.

You can control location permissions in your device settings, but some features may not work correctly without location access.

2.3 Payment Information

Payments for orders may be processed by third‑party payment providers. We do not store your full payment card details on our servers.

We may receive limited information from payment providers, such as:

• Payment status (success/failure)

• Transaction ID

• Partial card details (e.g., last 4 digits) as allowed by the provider

3. How We Use Your Information

We use your information to operate, improve, and protect the Service.

3.1 To Provide and Operate the Service

• Create and manage your account

• Process and fulfill your orders

• Coordinate with local partners and delivery providers

• Communicate with you about orders, deliveries, and account activity

3.2 To Communicate With You

• Send order confirmations, updates, and delivery notifications

• Respond to your questions and support requests

• Send important service or policy updates

3.3 To Improve and Personalize the Service

• Analyze how the Service is used to improve performance and features

• Personalize content, recommendations, and offers

• Monitor and prevent fraud, abuse, or security incidents

3.4 Legal and Compliance

• Comply with applicable laws and regulations

• Enforce our Terms & Conditions

• Protect our rights, property, users, and the public

We only collect and use the information that is reasonably necessary to provide and improve the Service.

4. Data Usage & Protection

We take reasonable steps to protect your information.

4.1 Data Protection Measures

We use appropriate technical and organizational measures to protect your information, such as:

• Encryption and secure connections where appropriate

• Access controls and limited access to personal data

• Regular monitoring for suspicious activity

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

4.2 Data Retention

We keep your information for as long as necessary to:

• Provide the Service

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When information is no longer needed, we will delete or anonymize it in a reasonable manner.

5. Third‑Party Disclosure

We do not sell your personal data.

We may share your information with:

5.1 Service Providers and Partners

• Local partners and delivery providers
  To prepare and deliver your orders.

• Payment processors
  To process payments securely.

• Hosting, analytics, and other service providers
  To operate, analyze, and improve the Service.

These third parties are allowed to use your information only as needed to provide services to us and must handle it in a manner consistent with this Privacy Policy and applicable laws.

5.2 Legal Requirements and Protection

We may disclose information if we believe it is reasonably necessary to:

• Comply with a law, regulation, legal process, or government request

• Enforce our Terms & Conditions

• Protect the rights, property, or safety of Jaivik Bazaar, our users, or others

• Detect, prevent, or address fraud, security, or technical issues

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure the confidentiality of your information and notify you where required by law.

6. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, such as:

• Accessing the personal data we hold about you

• Updating or correcting your information

• Requesting deletion of your account or certain data

• Objecting to or restricting certain processing

• Withdrawing consent where processing is based on consent

You can often update your information directly in your account settings. You can also contact us using the details in the Contact Us section below to exercise your rights.

You may also:

• Turn off location services in your device settings (some features may not work properly)

• Opt out of certain communications by following unsubscribe instructions in emails or messages

7. Children’s Privacy

The Service is not intended for children under the age of 13 (or the minimum age required by local law).

We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it.

8. International Transfers

If your information is transferred, stored, or processed in a country other than your own, we will take reasonable steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. In some cases, we may provide additional notice (such as a banner or email).

Your continued use of the Service after changes are posted means you accept the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Jaivik Bazaar
Email: ashikkumar.chauhan@gmail.com
Phone: +91 9978371008
Address: Shubha Villa Badar, Ahmedabad, Gujarat -382260. (india) address]