Terms & Conditions

Last Updated: 11.09.2026

Please read these Terms & Conditions ("Terms") carefully before using the Jaivik Bazaar website, mobile app, and related services (together, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Service.

1. About Jaivik Bazaar
Jaivik Bazaar ("we", "us", "our") is a produce delivery service that connects customers with local partners to order and receive fresh fruits and vegetables.

2. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service. By using the Service, you represent that you meet this requirement.

3. Account Registration
To place orders or access certain features, you may need to create an account.
You agree to:
- Provide accurate, current, and complete information
- Keep your login details secure
- Notify us promptly of any unauthorized use of your account
You are responsible for all activity that occurs under your account.

4. Orders and Payments
4.1 Placing Orders
You can browse available products and place orders through the Service. All orders are subject to availability and our acceptance.

4.2 Pricing
Prices displayed in the Service are in the applicable currency and may change from time to time. Taxes, delivery fees, and other charges may apply and will be shown before you confirm your order.

4.3 Payments
Payments are processed by third-party payment providers. By submitting payment information, you authorize us and our payment providers to charge the total amount of your order.

5. Delivery
5.1 Delivery Areas
We deliver only to the areas listed as available in the Service. If your address is outside our delivery area, we may not be able to fulfill your order.

5.2 Delivery Times
We aim to deliver orders within the estimated time shown, but actual delivery times may vary due to traffic, weather, partner availability, or other factors. We are not liable for delays that are outside our reasonable control.

5.3 Delivery Instructions
You are responsible for providing accurate delivery details and instructions. If we cannot complete delivery due to incorrect information or your unavailability, your order may be canceled or additional fees may apply.

6. Cancellations, Refunds & Modifications
6.1 Cancellations by You
You may be able to cancel or modify an order within a limited time after placing it, as shown in the Service. Once preparation or delivery has started, cancellation or modification may not be possible.

6.2 Cancellations by Us
We may cancel an order due to product unavailability, incorrect pricing, delivery limitations, or other reasons. If we cancel an order after payment has been processed, we will issue a refund in accordance with our policies.

6.3 Refunds
Refund eligibility is determined on a case-by-case basis, for example in cases of missing items, poor quality, or failed delivery. Any approved refund will be processed using the original payment method where possible.

7. Product Quality & Freshness
We work with local partners to provide fresh produce. If you receive items that are damaged, spoiled, or not as described, please contact us within a reasonable time with details and, if possible, photos. We may offer a replacement, partial refund, or other resolution at our discretion.

8. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Interfere with or disrupt the Service or its servers
- Attempt to gain unauthorized access to any part of the Service or other accounts
- Use the Service to harass, abuse, or harm others

9. Intellectual Property
All content and materials in the Service, including logos, text, graphics, and software, are owned by or licensed to Jaivik Bazaar and are protected by applicable laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

10. Third-Party Services
The Service may contain links to or integrate with third-party websites, apps, or services. We are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is at your own risk and subject to their terms.

11. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

12. Limitation of Liability
To the fullest extent permitted by law, Jaivik Bazaar and its affiliates, partners, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or in connection with your use of the Service.

Our total liability for any claim arising out of or relating to the Service will not exceed the amount you paid for the order giving rise to the claim.

13. Indemnification
You agree to indemnify and hold harmless Jaivik Bazaar and its affiliates, partners, and employees from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Service or your violation of these Terms.

14. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Service after changes are posted means you accept the updated Terms.

15. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or for any other reason. Upon termination, your right to use the Service will stop immediately.

16. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Country/State], without regard to its conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Insert City/Region].

17. Contact Us
If you have any questions about these Terms, please contact us at:

Jaivik Bazaar
Email: ashikkumar.chauhan@gmail.com
Phone: +91 9978371008
Address: [your businessShubha Villa, Badarkha, Dholka, Ahmedabad, Gujarat, India - 382260 address]